🔗Visitor Programs & Services Manager
Website Louisa County Historical Society
Founded in 1966, the Louisa County Historical Society (LCHS) is a 501©3 non-profit organization with a mission to bring to light, preserve, and share the history of Louisa County. Our vision is to enlighten the present by illuminating the past in order to inspire the future. We share the stories of past Louisans through our museum exhibitions, educational programs, publications, research assistance, digital resources, and care of our growing collection of buildings, documents, and artifacts.
The Louisa County Historical Society (LCHS) seeks an energetic and outgoing part-time Visitor Programs and Services Manager to manage the Museum’s public programs. The position involves a multifaceted approach to engagement through community outreach, public programming, digital content, and social media creation. The Visitor Programs & Services Manager is responsible for planning, marketing, and implementing educational programs and community events for the Society to highlight the rich history of Louisa County. The position involves front-line service to members and visitors as well as coordination of volunteers. Hours will typically fall within our public hours of Monday – Friday, 10:00 am – 4:00 pm, but will involve the occasional weekend and evening hours (1-2 times per month).
Duties and Responsibilities
- Programs and Events: Plans, implements, and markets educational programs and events. Maintains programs and events calendar and coordinates group tours and field trips. Collects program data, including audience attendance, evaluations, and volunteer input, and compiles recommendations to the Executive Director.
- Community Outreach/Visitor Services: Ensures that members and visitors receive quality customer service in person at the museum and visitor center or through phone calls, emails, and correspondence. Oversees the tracking and analysis of visitor data. Works to promote community engagement throughout the County.
- Marketing: Develops content for and manages social media for programs, events, and updates. Assists with the input of program and event information to online community calendars and submission of the program and event information to local media to include Facebook, Instagram, and Youtube. Creates and distributes print and digital media for advertising.
- Publications: Researches and writes, or assists with coordinating, contributions for each quarterly LCHS newsletter and each annual magazine related to public programming.
- Other Museum Roles: May help recruit, train, and supervise volunteers, especially those assisting with genealogical research, oral histories, and public programs. May assist with research requests and genealogical workshops for, including but not limited to, genealogy, historic properties, descendants of enslaved Louisans.