Job Listing
🔗Manager of Outreach & Communications (Bi-Lingual English/Spanish)

  • Full Time
  • Remote (US)
  • $55,000 - 65,000 USD / Year
  • December 17, 2022
  • Job Qualifications:


    • At least 5+ years demonstrated professional experience in communications strategy development and inclusive community outreach and engagement.
    • Fluent in Spanish and English. Advanced spoken and written bilingual communication skills, with ability to prepare and translate presentations, conversations, and materials from English to Spanish and vice versa.
    • Effective presentation skills. Excellent writing, spelling, grammar, and proofreading skills, as well as strong verbal communication and customer service skills.
    • Strong organizational skills.
    • Excellent attention to detail.
    • Solid understanding of multicultural, Spanish-speaking environments. On-the-ground familiarity and experience with Puerto Rico strongly preferred.
    • Experience with grant-funded projects, especially CDBG, is a plus.
      Advanced organizational, analytical, and problem-solving skills, including issue identification and prioritization.
    • Intermediate project-management skills, including project budgeting and planning. Ability to achieve results with general supervision.
    • Experience successfully managing key stakeholders and relationships. Proven ability to collaborate across departments to and achieve results. Track record of building and maintaining productive relationships with multiple stakeholders. When working in the office, public contact and ability to work successfully in close proximity to others required.  When working off site, ability work effectively in a remote environment, maintaining productivity and communications to meet deadlines and goals, is required.
    • Demonstrated success in engaging culturally diverse colleagues and stakeholders. Ties to culturally diverse affinity groups, professional organizations, or related associations are a plus. Able to talk effectively about identities such as race, ethnicity, sexual orientation, class, ability, or gender in plain, specific terms as they relate to the workplace and cultural heritage.
    • Ability to prioritize, multi-task efficiently and respond to a high volume of ongoing requests in a timely fashion. Ability to adapt and be flexible in a dynamic work environment. Ability to work effectively with frequent interruptions required. Able to handle frequently changing and/or unscheduled tasks with accuracy.
    • Entrepreneurial spirit and skill set a plus.
    • Proven ability to continually develop skills related to use of rapidly changing technology and communications best practices.
    • Proven ability in the use of rapidly changing technology and communications tools, channels, and best practices. Knowledge of Microsoft Word and Excel required. Familiarity with other software is a plus.
    • Regular and reliable attendance required.
    • Extensive travel to Puerto Rico required. Travel will be a flight into San Juan, followed by a drive south to the five communities for which resiliency plans are being developed. Travel may occur alone or as part of a team.

    This is a full-time, exempt level position, eligible for full benefits, including health, dental and life insurance, retirement benefits, and 3+ weeks of vacation, plus sick time and holidays.

    The National Trust and its subsidiaries require all staff to show proof of COVID-19 vaccinations and boosters (with limited exceptions for religious or medical reasons).

  • How to Apply:

    Please upload resume and cover letter via the link provided, or contact with questions.

  • Job benefits: This is a full time, exempt-level position, eligible for full benefits, including affordable health, dental, vision and life insurance, retirement plan contributions, and 3.5 weeks of paid vacation, plus sick time and holidays. 
  • Application Email:
  • Application URL:

Website Main Street America

Over the past 40 years, Main Street America (MSA) – a subsidiary of the National Trust for Historic Preservation – has led a transformational movement, working with 2000+ communities around the country to revitalize and re-energize their older and historic downtown and neighborhood commercial districts. We are dedicated to helping communities understand the connection between creating quality places and economic competitiveness and equipping them with the tools to make that connection a reality. Since its inception, the Main Street Approach has earned a reputation as one of the most powerful community-based economic development tools in the nation, generating over $95 billion in reinvestment in downtown areas


Over the past 40 years, Main Street America (MSA) – a subsidiary of the National Trust for Historic Preservation – has led a transformational movement, working with 2000+ communities around the country to revitalize and re-energize their older and historic downtown and neighborhood commercial districts. We are dedicated to helping communities understand the connection between creating quality places and economic competitiveness and equipping them with the tools to make that connection a reality. Since its inception, the Main Street Approach has earned a reputation as one of the nation’s most potent community-based economic development tools, generating over $95 billion in reinvestment in downtown areas.


MSA is a growing, geographically dispersed team. This dynamic group is passionate about Main Street’s mission, with ambitions to significantly scale and deepen our impact in communities across the country. We strive for a culture that is team-oriented, collaborative, high performing, and committed to diversity, equity, and inclusion. Our organization is one in which team members can thrive in their professional and personal lives by offering flexible work arrangements, including telecommuting.


The National Main Street Center (NMSC), as a subrecipient of the Whole Community Resilience Planning (WCRP) Program led by the Puerto Rico Department of Housing (PRDOH) and funded by the U.S. Department of Housing’s Community Development Grant Program for Disaster Recovery (CDBG-DR), is working with five communities in Puerto Rico to develop inclusive and participatory Community Resilience Plans (CRPs). NMSC’s participation in this program aligns with our vision to build a strong foundation for Main Street as a community-driven approach for revitalizing historic downtowns and neighborhood commercial districts in Puerto Rico. Under the direction of the Vice President of Revitalization Services, this position will develop and implement community outreach and communication plans that ensure a broad community participatory process and positive public relations throughout the project.

This is a grant-funded position with an anticipated timeframe of approximately 10 to 14 months. The job will be full-time, with the potential to evolve to an ongoing position to continue to support NMSC’s long-term objectives, depending on the availability of continued funding. This position will require frequent travel to Puerto Rico, including on-the-ground periods of up to 7 consecutive days, which may include evenings and weekends.

This position requires bilingual (Spanish) skills, with demonstrated on-the-ground experience and familiarity with Puerto Rican culture and communities. Advanced Spanish skills (written and spoken) are essential to effectively and efficiently manage this grant’s public-facing community outreach and communication tools and materials and the ability to connect people and foster inclusive community engagement.

The position is flexible for remote work from most locations in the mainland US.


  • Manage NMSC’s outreach and communications with five key communities in Puerto Rico, including developing and producing promotional materials, creating a social/online presence, overseeing promotion/branding, and planning/managing communications. This effort will expect close collaboration with the Program Director, Project Technical Manager, and Main Street America’s communication team.
  • Work with the Program Director and Project Technical Manager to establish and implement a plan for strategic outreach that effectively and efficiently fosters positive stakeholder relationships and ensures inclusive participation from all community sectors.
  • Work with the Program Director and Compliance Specialist to ensure compliance with Puerto Rico, PRDOH, and HUD communications protocols and standards requirements.
  • Work with the Project Technical Manager, following the project’s planning framework to plan for and manage the scheduling of community meetings and activities. Manage all logistics, including travel, location selection, scheduling, and audiovisual/other equipment required to conduct effective meetings with specified communities and the public.
  • Manage preparation, translation, promotion, and delivery of outreach communications and materials through digital channels. Obtain the Program Director’s approval before the publication and distribution of materials.
  • Manage the collection, editing, packaging, and presentation of all program documentation and deliverables, obtaining the Program Director’s approval before submitting or sharing materials.
  • Additional duties as assigned.
  • NCPE Internships: Eligibility & How to Apply


    All NCPE interns received an hourly stipend, the rate is listed at each position description. Additionally, interns receive paid time off (PTO), paid Federal holidays if working full-time, and access to NCPE's Employee Assistance Program (EAP) for career and personal counseling, coaching, and referrals. Project sites may also offer a housing allowance and/or commuting stipend; this information is also listed in the description or offered during the interview.

    As an organization operating under Public Land Corps Act (PLC) authority, many NCPE positions qualify the intern for Federal Hiring Preference if (1) they complete a minimum of 640 hours at one or more qualifying conservation project(s); (2) are between the ages of 16 and 30 years (35 if a veteran); and (3) apply for a Federal position at USAJOBS with PLC noted in the announcement within two years of completing the internship. Find out more about this hiring preference during the interview or contact for details.


    To be eligible, applicants must be currently enrolled in a degree-seeking academic program or recently graduated (within the past 12 months) and be a U.S. Citizen or permanent resident. Interns are not eligible to work more than 1200 hours total in the program; previous interns must stay within this overall limit. The length of an internship can vary from 10 to 30 weeks if full time (40 hours per week) or longer if on a part-time schedule. If selected, the exact starting date will be determined by you and the NPS supervisor. The stipend rate is $17.00 per hour unless otherwise listed.

    The successful candidate is responsible for finding and paying for travel to and housing at the internship location; some exceptions apply. The supervising office may be able to assist in locating housing but it is ultimately up to the individual accepting the internship to find accommodation.

    The National Council requires all interns working in-person at Federal facilities and/or with Federal employees receive the Covid-19 vaccination. Please be advised that you may also be required to wear a mask, depending on the protocols adopted by your work site. Also be aware that, due to Government-wide security requirements, a background check will be required if you are selected for a position. This will include providing information about recent housing and employment history. The position supervisor will have more information about these requirements and procedures at the time of hiring. You may direct any questions to NCPE's Internship Program Director, Julee Johnson, at

    Please note that interns are not NCPE or NPS employees. Stipends are academic awards and taxes are not withheld, nor are social security contributions made on your behalf. These funds may be taxable, however, so consult a tax preparation professional if you have questions.

    How to Apply

    You may review NCPE's internship opportunities during the Summer and Winter application rounds without registering. Use the search function to find listings by location, keyword, or area of interest/category. Once you identify one or more positions of interest, there is a 3-step application process.

    Step 1: Click on the Apply for Job button, then select Universal Application. Click on Register to create a User Account, which requires a username and email. A link will be sent to you from to create a password. We suggest that you add this email to your safe senders list so you don't miss receiving this important link. You will be instructed to Log In to Preservenet using your user name or email and password, which will take you back to the Universal Application.

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    Step 3: Once you submit the Universal Application, you may browse and apply for NCPE internships using the link provided. Complete the application process by clicking on the Apply for job button found at each internship listing and upload the required Essay. Use the essay to explain why you are applying for an internship, including how your interest areas will benefit the National Park Service (NPS) and how the internship will further your studies and career goals. Be as specific as possible; there is a 400-word maximum length. Submit the essay to finish the application for that position. You may apply for a maximum of 6 internships during this application round. DO NOT SKIP THIS STEP!

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